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3-6 In your role as Deputy Director of your State

Case Study Three – Cleaning & Sanitising Sarah works as a chef at a local leagues club. Her duties include preparing raw ingredients, cooking, and plating dishes prior to service. As part of her uniform, she carries a tea towel around with her to dry her hands and wipe down minor spills. Sarah’s first shift after being sick with a ’24-hour bug’ is for multiple fathers’ day functions at the club over the course of a weekend. Sarah needs the money as she is soon to go on holidays. Sarah informs that she has recovered from the ’24-hour bug’ when asked by her manager, who she tells was only a minor sore throat. She confides to a close colleague that she was quite sick yesterday with stomach cramps and diarrhoea but woke up this morning feeling much better so wanted to work to earn additional money for her upcoming holiday. The Tuesday morning after Fathers’ Day the NSW Food Authority receives a consumer complaint from a group of ten people who ate at the leagues club Sarah works at. Over the 2 days six more complaints are received by the Food Authority on behalf of groups who ate at the Leagues club. In total, 78 people experience illness after eating at the leagues club over the Fathers’ Day weekend. Clinical assessment reveals all 78 patients suffered from the same strain of Norovirus. The Food Authority investigates the leagues club and swabs from an oven handle test positive for the same strain of Norovirus as the 78 patients. The Food Authority issues a Prohibition order for the leagues club, shutting it down for two weeks so that the kitchen can be thoroughly disinfected. The Food Authority fines Sarah $440 fine separate to the business for breaches of the Food Standards Code. The leagues club also appears on the Food Authority’s public Name and Shame register for two years for failing to exclude their ill chef from any contact with food and other workers. f you were the manager, what (2)x policy changes would you make to stop the outbreak happening again? 1. What about sick employees returning to work? what can they get to make sure they are well enough to return to work? 2. What changes to uniform would you make? What could be an alternative to Tea Towel?

 
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