46. During your interaction with an antisocial client, he keeps

1. Describe a problem you have encountered in the workplace. If you do not have experience working in a healthcare setting, you can use an example from a different work environment. Select and discuss a decision-making model that could be applied to the situation. Why did you choose this particular model? What are some advantages and disadvantages of the model? 2. Using the problem described in part 1, review Lewin’s change theory and discuss whether or not this could be applied to the problem you described. What are some common concerns that arise when change is initiated in the workplace? How might change theory help to address those concerns when change is initiated in the future? 3. Have you ever participated in a quality improvement project? If so, describe your involvement and what the outcome was. Relate the steps in the quality improvement process to your experience on the project. If you haven’t participated in one, describe one that might interest you and why. How could you become involved? 4. The National Database of Nursing Quality Indicators was started by the ANA to examine nursing and patient outcomes. Describe an indicator that your place of employment is monitoring and how they go about it. If you do not currently work in healthcare, choose an indicator to describe and explain why it’s important. NDNQI please cite your work

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