Mary, the receptionist in Dr. Underwood’s office, is training a new employce to help out in the fron

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Asked by juleobenenato

Mary, the receptionist in Dr. Underwood’s office, is training a new employce to help out in the front office. Mary and the new employee will be
responsible for making patient appointments and processing the monthly patient statements. Mary is aware that Mr. Spears has a balance of
$2,600, and after his failure to respond to payment requests, his account will be turned over to collections. As Mary looks at the next day’s
schedule. she notices the new employee has scheduled In your previous discussion you had a patient who was coming into the office who has not been paying his balance. Due to not
making any payments or returning any phone calls Mr. Spears is getting ready to be turned over to collections. When working with
collections you will be sending out letters to the patients informing them of this action that is being taken. Now we are going to put
your professional writing skills to work!
In this week’s discussion you will: Write a sample collection letter to a patient that has been seen by Dr. Norwood. In this letter
you will determine the past due amount the patient owes the practice; how many months the account is past due and how the patient
can bring their account current.

Mr. Spears for an annual physical.

SCIENCE
HEALTH SCIENCE
NURSING
MAA 104

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