Maria has just met with Francesco, who has lived with a serious mental illness for most of his adult

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Maria has just met with Francesco, who has lived with a serious mental illness for most of his adult life. Francesco has lived with his parents for many years, but they are becoming elderly and frail and are having difficulty meeting Francesco’s needs. Francesco’s sister Guiliana has been a long-time member of his care network and has suggested that Francesco move in with her and her husband, Bruce.

The other option is for Francesco to live independently. His parents have met many of his needs for decades and he is quite dependent upon them. Francesco leans heavily on his sister for emotional and practical support and wants to move in with her. Bruce is less than happy about the idea. Bruce has seen the way that his parents-in-law had their life dominated by their caring duties and already worries about the burden on Guiliana, particularly as Francesco ages.

Question List three communication skills that Maria should employ to build an effective working relationship with Francesco’s family.

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