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chcdiv001- work with diverse people ( aged care)
1. Consider three (3) situations where misunderstandings arose due to differences in culture. Identify these three (3) situations and explain how to recognised and respected the specific cultural needs, making an effort to sensitively respond.
2. Considering the above identified situations, reflect on what verbal and non-verbal communication strategies to utilised when communicating with people from diverse social or cultural backgrounds. Describe and reflect on how these strategies assist in establishing, developing and maintaining effective relationships, mutual trust and confidence. In this reflective question, you must reflect on all three (3) situations individually
3. Reflect on a time where we needed or did utilise assistance from an interpreter / translator and identify how this reduced / could have reduced communication differences. If there was no interpreter available, identify how you resolved communication differences.
4. Reflect on the workplace experience. Explain how worked within our scope of practice, followed our roles and responsibilities and followed the policies and procedures of the facility.
5. Reflect on perspectives of diversity. Undertake a structured process and reflect on all the following points in a paragraph:
-Describe perspectives of diversity.
-How might our social and cultural views positively impact people from diverse cultures?
-How might our social and cultural views negatively impact people from diverse cultures and how can we prevent this from occurring?
6.Reflect on (and give one example of) how we contributed to the development of our workplace practice and professional relationships based on an appreciation of diversity and inclusiveness.
7. Reflect on our work placement experience and explain some examples/types of discrimination/marginalisation that can occur in a regulated Residential Care facility.
Types of discrimination:
8. List at least three (3) protective mechanisms or strategies that can minimise the mental, physical and emotional impacts on people with diverse social and cultural backgrounds, that could occur due to discrimination by others.
-Protective mechanisms or strategies that can minimise the mental, physical and emotional impacts on people with diverse social and cultural backgrounds:

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