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Scenario 1 (Mr Barney) Mrs Barney speaks Aboriginal English, she indicates through her communication with staff that she feels a little confused as to what is happening with her husband’s ongoing care and health issues and would like to arrange a meeting to discuss this. To assist with this meeting and to ensure cultural safety, Mrs barney would like the local Aboriginal Liaison person ( interpreter) to attend the meeting to help with communicating medical terminology. Question: ​Provide information on where you would find access to an Aboriginal Hospital Liaison Officer located in Queensland, and state one (1) ways they support families? Provide three (3) guidelines that can be used for non – English or limited -English speaking clients when there is an interpreter available? ​How can you make Mr Barney feel comfortable, using appropriate verbal and non-verbal communication? Answer the questions below. Discuss two (2) non-verbal communication skills that would be appropriate to use with Mr Barney? Discuss two (2) verbal communication skills that would be appropriate to use with Mr Barney? Discuss two (2) ways you can use communication to foster trust from Mr Barney? Discuss two (2) ways you can safeguard Mr Barney’s privacy and confidentially? Provide three (3) ways you can facilitate communicate for Mr Barney in regards to his cognitive and physical impairment? Provide three (3) ways communication with Mr Barney may be inhibited due to his cognitive and physical impairment? ​Discuss two (2) benefits of Social Conversation that you can use to get to know Mr Barney and other clients better? Scenario 2 (Mrs Mary Gills) continued: You are to provide a clinical handover to the Registered Nurse in regards to Mrs Gill. Question: Using the ISBAR communication tool, provide an example of what information you would provide regarding the incident and actions you have taken. Ensure that you use appropriate terminology. Identify Situation Background Assessment Recommendation
SCIENCE
HEALTH SCIENCE
NURSING
HLT 54115

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