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You are having a telephone conversation with your facility manager to place the

order of walkers. While talking to him, there is lots of background noise which is causing constraint in the communication. You want to get the order to be delivered in next 2 days due to urgent needs of older people in the facility as several older people with gait problem have joined to the facility last week. Through role play, you are required to demonstrate how will you respond appropriately while physical communication constraint is present. Also, you need to clarify the number of existing walkers in the facility and negotiate the time frame of 2 days to get the delivery.

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