You are the manager of a cancer

You are the manager of a cancer unit. Your responsibilities involve managing and directing a team of 22 nurses and 9 support staff. In addition, you have the responsibility for the functions and outcomes of the cancer unit. An issue of contention between the nurses and support staff is the scheduling of outpatient chemotherapy treatments. The nurses propose that there must be at least five support staff positions available in the outpatient treatment center during hours of operation. The support staff states that only two need to be present because their responsibilities are limited in this area. The nursing staff presented the issue to the Chief Nursing Officer, bypassing your authority to make a decision. Identify the problems in the above case. Explain and support why they are problems. Determine the information you need to develop a solution for the problems. Identify possible assumptions and biases that you and the patient might have which could affect the problems and solutions. Identify and explain at least 3 different solutions to the problems including the negative and positive solutions. Evaluate the solutions and determine the best possible solution. Explain how your chosen solution effectively utilizes leadership characteristics, styles and behaviors. Include any conflict resolution, change, communication, prioritization, workplace violence, critical thinking and budgeting concepts.

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