The purpose of the flyer or brochure

The purpose of the flyer or brochure is to: Inform patients, relatives, and the community on the fundamentals of quality improvement and its significance to the hospital and healthcare system. Communicate the importance of patient/family participation in QI activities; Share how their participation can make a difference by participating in the QI activities. The brochure or leaflet should include: Definition of healthcare quality and quality enhancement that includes a specific reference aspects of quality; Why quality improvement programmes and emphasis are essential, as well as their advantages and effects; The extent to which patient and family partners are valued as members of the quality team and the resulting impact they can obtain; Methods of patient and family partner participation, such as serving as a consultant, collaborating on a quality initiative, serving on a committee)

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