ATI case leader 5: interprofessional leadership Margaret

ATI case leader 5: interprofessional leadership Margaret is leading a work group whose focus will be implementing changes to the delivery process. She recognizes that the first step to implement an effective change is to examine the current process. According to Lewin’s classic stages of change, should occur during the unfreezing stage. Margaret anticipates that she may meet resistance about the need for change to improve the quality of care delivered, so she should use the rational-impirical strategies when working with the multidisciplinary healthcare team. She also thinks that clinical pathways can be altered to meet patient needs. Team members express resistance and concerns regarding the implementation of clinical pathways. So she feel the need of determine the basis for the team concerns. MArgaret encourage two way feedback when evaluating the group progress. The team storms about the proposed changes to the clinical pathway for total hip arthroplasty patients. Margaret then uses open questioning and active listening to address Bailley’s comment about the problems the physical therapist encounters when a client’s pain is not under control prior to physical therapy. Margaret notes that the team is compromised of a widely varied group of professionals and of different ages. Consider the characters in the case study. Who is taking the lead? What are your thoughts on this individual? Do you believe this individual is a good leader? Why or why not? Are there any behaviors that need to be addressed? Why or why not? Assume you were leading this meeting. How would you get the group back on track? What are some strategies that could improve the meeting in the future? (Name at least two.)

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