Case Study 4 Ariella is a support

Case Study 4 Ariella is a support worker in a busy care facility. Ariella works with many people who have dementia and she is often challenged when dealing with behaviours of concern. Sometimes Ariella works with people with moderate dementia that don’t even recognise her or what she does for them. Sometimes she feels overwhelmed by how long each task can take depending on the behaviours of the person she is assisting. Last week Ariella was assisting a 71-year-old man names Sharvi with his shower when he started behaving in a sexually inappropriate way. Ariella was very distressed by the incident and reported it to her manager Patricia. Patricia suggested that the team should have a debriefing session and reflect on how they might be able to improve their current WHS practices. Question 18 What are five (5) symptoms of workplace stress that Ariella may be experiencing? Question 19 What are five (5) potential causes of stress in Ariella’s workplace? Question 20 What are three (3) factors that could potentially contribute to Ariella feeling fatigued when she is at work?

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