@ jazminesann Objectives 1. Facilitating the patient’s

<..>@ jazminesann Objectives 1. Facilitating the patient’s interaction with the nurse 2. To limit the use of the unqualified interpreter. 3 Creating a communication policy for the clinic 4. Encouraging patient feedback on their experiences with clinic communication. 5. Studying how well nurses and patients communicate in a walk-in clinic environment. Outcome 1. An increase in the patient’s knowledge of their condition and the care they will receive after treatment: 2. Increased adherence on the part of patients to the post-treatment care regimen: 3. An increase in the degree to which patients are happy with the care they receive: 4. A lower likelihood of the patient having come back to clinic: 5.An improvement in the patient’s health status: Strategic plan and Resources needed 1. Training and Education 2. A language interpreter/translation service: 3. Signs and marketing materials: 4. Survey tools: 5. Complaint/suggestion monitoring: Resources for Strategic Plans 1, 3, 4, and 5:These services will be provided free of charge to the clinic. 2 The organization will need to invest in language service. The assignment will be used to develop a written implementation plan. Step 1) Review your strategic plan to implement the change proposal, the objectives, the outcomes, and listed resources. Step 2) Develop a process to evaluate the intervention if it were implemented. Step 3) Word summary of the evaluation plan that will be used to evaluate your intervention. Address the following in your summary: What data was collected? What tool will be used to collect the data? Who will be responsible for collecting data? How will this data be communicated to the team? SCIENCE HEALTH SCIENCE NURSING NURS 493

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