Additional scenario In activity 1, you as a support worker

Additional scenario In activity 1, you as a support worker identified Mrs. Anderson’s needs. Now it is time to provide her support as per her needs and preferences. It is Monday afternoon, and Mrs. Anderson, a person with mobility challenges, experiences a fall in her bedroom. As her support worker, you are responsible for providing immediate assistance and ensuring her safety and well-being. In this scenario, you are required to promptly respond to her needs by utilising a portable lifting device to assist in her fall recovery. Resources required Ensure a fully stocked first aid kit is readily available to address any immediate medical needs resulting from the fall, such as bandages, antiseptic solution, and dressings. Communication Device: Have a functioning communication device, such as a phone or walkie-talkie, to communicate with the healthcare team. Portable lifting device Personal Protective Equipment (PPE) Comfort Items: Pillows, cushions, or blankets may be necessary to provide comfort and support for Mrs. Anderson during the fall recovery process. These items can be used to help her maintain a comfortable position while seated or lying down. Lifting Sling: A lifting sling is necessary to securely position and support Mrs. Anderson during the lifting process. The sling should be appropriate for her size and weight, and it should be in good condition to ensure her comfort and safety. Your task Purpose: The purpose of this task is to provide personal support to people with disability as per their individualised plans and using assistive technologies in meeting their individual needs. Roles and participants Support worker In this activity, you will act as the support worker and are responsible to provide support services to the person with disability as discussed in the additional scenario. You are required to follow the individual care/support plan of the person and provide support as per the person needs and requirements. You are required to incorporate any changing needs or preferences as discussed by the individual or their family or carer in activity 1. You are also required to maintain personal privacy of the individual by following organisation policies and procedures and legislative requirements (refer to the case study). Person receiving the care. One of your classmates will act as person receiving the care and will participate in the role play and discuss their needs and preferences while receiving the care. Health care professional One of your classmates will act as the health professional and you are required to report the fall and the reported pain or discomfort by the person with disability via using the provided communication device. The health professional will reply to your response and will provide you with guidance on the further steps that needs to be taken. Supervisor One of your classmates will act as the supervisor to whom you are required to send an email to report that the incident that took place and also provide the information about all the measures undertaken by you as a support worker. You must also submit the incident report. The supervisor will also reply to your email with a response to your actions taken. Script 1: Mrs. Anderson and Support worker Scene: Mrs. Anderson Falls and Support Worker Assists in Falls Recovery Using Portable Lifting Device [Setting: Mrs. Anderson’s bedroom] Mrs. Anderson: [Walking towards her bed, loses balance, and falls] Support Worker (SW): [Hears the fall and rushes to Mrs. Anderson’ room] Mrs. Anderson, are you okay? I’m here to help you. Anderson: [Lying on the floor, holding her back] My back hurts. I can’t get up on my own. SW: I understand, Mrs. Anderson. I’ll assist you in getting up using a portable lifting device. Let’s make sure you’re safe and comfortable. [SW retrieves the portable lifting device and prepares it for use] SW: I’m going to position the lifting device near you, Mrs. Anderson. It will provide support and assistance in helping you stand up. Anderson: Thank you. I’m in a lot of pain. SW: I’m here to help you. We’ll take it step by step. First, I’ll gently place a sling under your back, ensuring it’s positioned correctly for lifting. [SW carefully positions the sling under Mrs. Anderson’s back, securing it to the portable lifting device] SW: Now, I’ll activate the lifting device. It will slowly raise you off the floor. You’ll feel the support of the device as we lift you up. [SW activates the lifting device, gradually raising Mrs. Anderson off the floor] SW: How are you feeling, Mrs. Anderson? Is the sling providing enough support? Anderson: Yes, I feel more secure now. SW: Great. We’ll continue to lift you until you’re in a seated position. I’ll guide you and ensure your comfort throughout the process. [SW raises Mrs. Anderson to a seated position, providing support and stability] SW: Take a moment to adjust and make sure you’re feeling okay, Mrs. Anderson. How’s your pain level now? Anderson: It’s still sore, but more manageable now that I’m sitting. SW: That’s good to hear. We’ll now work together to transition you from the lifting device to a chair or bed. I’ll slowly lower you down with the support of the device. [SW carefully lowers Mrs. Anderson onto a nearby chair or bed] SW: You’re now seated safely. Take your time to rest and let me know if you need anything else. Anderson: Thank you so much for your assistance, Sarah. I couldn’t have done it without you. SW: It’s my pleasure, Mrs. Anderson. I’m here to support you. Please don’t hesitate to reach out if you need further assistance or if your pain worsens. I’ll stay nearby to monitor your condition and ensure your well-being. Anderson settles into a comfortable position on the chair or bed while the support worker remains nearby to provide ongoing support Script 2: Support worker and health care professional Support Worker (SW): Good evening, Dr. Johnson. This is (name), the support worker for Mrs. Anderson. I wanted to provide an update on her condition following the falls recovery incident that occurred today. Dr. Johnson (Dr. J): Good evening, Sarah. Thank you for reaching out. I appreciate the update. How is Mrs. Anderson doing? SW: Mrs. Anderson is stable at the moment. After the fall, we utilised a portable lifting device to assist her in getting up from the floor. She experienced pain in her back and knee but was able to be safely lifted to a seated position without any complications. We carefully transitioned her to a nearby chair and provided pillows for comfort. Dr. J: I’m glad to hear that the fall recovery process went smoothly. Did Mrs. Anderson require any further medical attention? SW: No, Dr. Johnson. After assessing her, there were no immediate concerns that required medical intervention. We monitored her pain level closely, and although she reported some discomfort, it was manageable with comfort measures such as pillows and positioning. Dr. J: That’s good to know. I appreciate your thorough monitoring. Have there been any changes in her condition since the incident? SW: Currently, there have been no significant changes in Mrs. Anderson’ condition. However, I will continue to monitor her closely for any signs of worsening pain or other symptoms. We will document any changes in her progress and report them promptly. Dr. J: Excellent. It’s important to stay vigilant, especially after a fall. Please continue to monitor her closely and address any concerns that may arise. Additionally, ensure her care plan includes preventive measures to minimise the risk of future falls. SW: Absolutely, Dr. Johnson. Fall prevention is a priority, and we will work with Mrs. Anderson to address any hazards in her living environment and recommend appropriate adaptations. Dr. J: Thank you, Sarah, for your diligence and care in supporting Mrs. Anderson. Your prompt response and comprehensive falls recovery assistance are greatly appreciated. Please keep me informed of any significant developments or if Mrs. Anderson requires further medical attention. SW: Thank you, Dr. Johnson. I will provide you with regular updates and promptly communicate any changes or concerns. We’re committed to ensuring Mrs. Anderson receives the best care possible. Dr. J: I have full confidence in your abilities. Thank you for your dedication to Mrs. Anderson’ well-being. If there’s anything else you need, please don’t hesitate to reach out. SW: Thank you, Dr. Johnson. I appreciate your support. I’ll continue to provide high-quality care for Mrs. Anderson and will be in touch if anything arises. Dr. J: Take care, Support worker(name). Keep up the great work. You are required to perform the following tasks: Falls recovery: Assess the Situation: Approach Mrs. Anderson calmly and ensure her safety and well-being after the fall. Evaluate the severity of the fall and check for any potential injuries or pain. Ask Mrs. Anderson about her pain level and specific areas of discomfort. Retrieve and Prepare the Portable Lifting Device: Locate and bring the portable lifting device to Mrs. Anderson’s location. Ensure the device is in good working condition and has been properly maintained. Check that the lifting sling is clean, undamaged, and appropriate for Mrs. Anderson’s size and weight. Position the Portable Lifting Device: Position the portable lifting device near Mrs. Anderson, ensuring stability and ample space for the lifting process. Ensure the lifting device is securely locked and stable before proceeding. Prepare Mrs. Anderson for Lifting: Communicate with Mrs. Anderson, explaining the process and reassuring him. Assist Mrs. Anderson into a comfortable position on the floor, if necessary, using pillows or cushions for support. Secure and Position the Lifting Sling: Gently place the lifting sling under Mrs. Anderson, ensuring it is correctly positioned and securely attached to the portable lifting device. Adjust the sling to provide proper support and comfort for Mrs. Anderson during the lifting process. Activate the Portable Lifting Device: Operate the portable lifting device according to its instructions, gradually raising Mrs. Anderson off the floor. Monitor Mrs. Anderson’ comfort and well-being during the lifting process, ensuring the sling provides proper support. Transition to a Seated Position: Guide Mrs. Anderson to a seated position using the lifting device, ensuring a smooth and controlled movement. Take caution to maintain stability and monitor Mrs. Anderson’s comfort and safety throughout the transition. Assess Pain Level and Provide Comfort: Check in with Mrs. Anderson regarding her pain level after being lifted into a seated position. Provide comfort items such as pillows or blankets to support her and alleviate any discomfort. Monitor and Provide Ongoing Support: Stay near Mrs. Anderson to monitor her condition and respond to any immediate needs or concerns. Communicate with Mrs. Anderson, ensuring she feels safe and supported throughout the fall recovery process. Document and Report: Document the fall recovery process in provided template. Report any significant changes, concerns, or incidents to the appropriate healthcare professional and supervisor by using the appropriate communication method. You will be required to complete. You are required to conduct a role play based on the above-provided information. You are also required to complete the provided templates and submit the completed templates to your trainer/assessor. Your trainer/assessor will observe your performance and complete the provided checklist. Timeframe You are required to complete this activity in 15-20 minutes. Your trainer may increase or decrease time as per the activity requirements. You can complete the template in your own time. Template: Incident report Client name: Date: Location: Support Worker Name: Description of Incident: Actions Taken: Outcome: Follow-Up Actions: Additional notes Support worker signature: Email Template-To supervisor To: From: Date: Subject: Message:

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