Case Study Three – Cleaning & Sanitising Sarah works as

TASK 1 Scenario Jose Fernandez, a 42-year-old man resides in a care facility designed to support individuals with disabilities. Jose is a charismatic and friendly person who has been paralysed from the waist down since a diving accident that caused a spinal cord injury five years ago. Despite his physical limitations, Jose maintains a positive outlook on life and is actively engaged in recreational activities offered at the facility. Mark Thompson, Jose’s former partner has maintained contact with Jose even after their relationship ended prior to Jose moving into the care facility. Mark and Jose have started spending weekends together at Mark’s apartment in the city. Lately, you have noticed bruises on Jose, particularly in areas not prone to accidents. The injuries appear to be intentionally inflicted, such as finger marks or patterns that suggest grabbing or squeezing. Jose has become withdrawn and anxious, even appearing on edge at times. During a recent scheduled service visit, he was crying beforehand and extremely sad. A co-worker also mentioned Jose’s changing behaviour and commented that he is happy one moment and then deeply troubled the next. Concerned for Jose’s welfare, you decide to take the matter further. Questions Read each question carefully. Complete a progress note for Jose’s file noting the exceptional behaviour and document your observations. Use the email template to draft an email to your supervisor to inform her of your concerns about Jose and to report the matter according to Indigo’s policy and procedure. In your email, you must also identify the signs and symptoms of abuse you observed. TASK 2 Questions 1 How will you save and manage workplace information such as progress notes and emails at indigo? Question 2 Your supervisor wants to refer Jose to a psychologist for counselling. Discuss the policy and procedure you must follow to refer Jose. Question 3 You decide to reach out for some support as the situation with Jose has greatly affected your wellbeing, causing you to lose sleep and feel anxious around Mark. Discuss the Indigo procedure you must follow to seek workplace support.

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