Patient Introduction Location: Pediatric Unit Time: 07:00 Report from shift

Using the topic of Central Line infection rates Scenario You are a healthcare consultant with a background in operations improvement and change management. You have been hired by a healthcare organization, to help them develop a strategy to address a current crisis or challenge that is negatively impacting both the patient experience and the healthcare organization’s financial and operational performance. After doing your research, as the hired consultant, you will write a short summary report, to be presented to the Board of Directors at their upcoming meeting. You should incorporate lessons learned as part of this course into your report. Topic Selection You may pick your own topic for this assignment. There are two ways that you may identify your topic: • If applicable, you may pick a crisis or challenge within your own current or past healthcare workplace. o Sample crises and challenges: COVID-19, weather emergency, safety or quality of care concern, staffing shortage, layoffs, financial crisis, merger or acquisition, etc. • If you do not have a healthcare workplace example, search for an article about a crisis or challenge of interest. Be sure to include a link to the article in your references. Some suggested source journals and websites are listed below. o Journals: The Wall Street Journal, Forbes, Business Week, The Economist, Modern Healthcare, or The Journal of the American Medical Association. o Websites: American Hospital Association at www.aha.org, American College of Healthcare Executives at www.ache.org, The American Public Health Association at www.apha.org, The Institute for Healthcare Improvement at www.ihi.org, or The Leapfrog Group at www.leapfroggroup.org

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