A significant factor that contributes to unsafe conditions and interferes

A significant factor that contributes to unsafe conditions and interferes with improvements includes: Question 1 options: a) fragmented care b) increased insurance premiums c) personal preference for HMOs d) an increase in the baby boomer population Question 2 (Mandatory) (0.5 points) Never events are very significant for hospital viability as they are: Question 2 options: a) evidence of substandard practitioners b) not reimbursed by CMS c) subject to multiple fines d) bad prognostic indicators Question 3 (Mandatory) (0.5 points) An essential process in any patient safety program, whether you are the health care provider or the RN, is: Question 3 options: a) read back of orders b) monthly newsletters c) quarterly metrics d) verbal consents Question 4 (Mandatory) (0.5 points) The Leapfrog group was primarily developed and is supported in order to accomplish all of the following except: Question 4 options: a) support informed healthcare decisions b) increase access for better elective procedures c) promote high value healthcare through incentives Question 5 (Mandatory) (0.5 points) You need to make a change in policy and want to do this as soon as possible so you don’t have to deal with it long term. This process can best be described as: Question 5 options: a) gap analysis b) rapid cycle PDSA c) systems thinking d) a clinical practice guideline Question 6 (Mandatory) (0.5 points) which of the following demonstrates systems thinking: Question 6 options: a) wash my hands at appropriate times when caring for patients b) observe nurses’ and health care providers washing their hands and provide feedback c) study the workarounds on my unit and create a cause and effect diagram to summarize why nurses and/or health care providers do not wash their hands d) encourage patients and families to wash hands in order to reduce infection Question 7 (Mandatory) (0.5 points) According to John Nance, the most consistant producers of human medical errors are: Question 7 options: a) fatigue, knowledge deficits and perception b) perception, assumption and communication c) assumption, fatigue and carelessness d) understaffing, diagnosis and assumptions Question 8 (Mandatory) (0.5 points) A generative explanation focuses on: Question 8 options: a) patterns of behavior b) finding the root cause c) laying blame d) expert opinions Question 9 (Mandatory) (0.5 points) You are an advanced practice nurse (APN) or nurse manager who is working in the psychiatric emergency department. You are concerned about the length of time it takes to have patients evaluated for medical problems and are planning a quality improvement project. Which of the following statements is true about measurement in this scenario? Question 9 options: a) 100% of available data is required for reporting b) Run charts or control charts demonstrate change c) Hypotheses will be tested for statistical significance d) It is necessary to control as many biases as possible

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