Scenario Harry, a born paraplegic, is a 16-year-old boy under the care of you at

Scenario Harry, a born paraplegic, is a 16-year-old boy under the care of you at Lotus Compassionate Care. He is aggressive when talking with his caretakers, usually throwing tantrums, and has at times inflicted pain on himself by punching walls. While other carers have given up on understanding him, your patience led to Harry becoming more friendly with you. Harry tells you that he feels that he has anger issues, because he is easily angered even by minor inconveniences. Aside from that, he also approaches you about feeling lightheaded, and admits it might be due to lack of sleep. A co-worker, Kent, noticed that Harry is more friendly towards you than other carers and told you that Harry might be physically abused at home. Kent told you that, at times, he sees bruises on Harry’s mother’s arms and face when she picks him up on the weekend. After talking with Harry, he asks if he can play and you let him interact and join with other young people. Kent insists that you should give him an update on what Harry has told you. He insists that he deserves to know because he was the one to notice the marks on Harry’s mother. Lotus Compassionate Care – Policies and Procedures Information Gathering with Children and Young People Service Policies 1. Safe Environment for Children and Young People Policy The safety of children and young people are protected in Lotus Compassionate Care. Protecting young people and children’s rights to be cared for in a safe and secure environment will be ensured by all staff of Lotus Compassionate Care. 2. Children and Young People Protection Policy Lotus Compassionate Care believes that protection of children and young people is a job for everyone in the community and ensures all aspects of their right to be free from harm is protected. This protection is not limited for clients of Lotus Compassionate Care, Lotus Compassionate Care’s staffs will respond promptly, and in the best interests of children or young people when disclosure, information or suspicions of harm are received and are committed to the protection the physical, and emotional wellbeing of children and young people. To ensure that information in reports are accurate, recording accurate information is vital and will be observed when responding to children and young people at risk. Lotus Compassionate Care will comply with legislation and regulations concerned with the protection of children and young people. 3. Confidentiality Policy Lotus Compassionate Care staffs protects the confidentiality and privacy of individuals by ensuring that all records and information about individual children, families, staff and management are kept in a secure place and are only accessed by or disclosed to people who are authorised, have the legal right to know, or need the information to properly fulfil their respective responsibilities. Service Procedures 1. Building an environment that would ensure the children and young people’s feeling of safety within Lotus Compassionate Care will be observed by all staffs. a. Lotus Compassionate Care staff will use appropriate communication techniques when interacting with children and young people in order to achieve the development of trusting relationships. b. Information-gathering techniques that are appropriate will be employed in order to develop an atmosphere for children and young people that is generally relaxed and understanding towards their needs. 2. Information on every aspect of each children and young people must only be discussed to the necessary authority. a. Information on the child or young person’s behaviour, progress, wellbeing will only be passed to authorised individuals. b. Confidential conversations that staff have with clients, even children and young people, will be conducted in a quiet area away from other clients and staff. 3. Abuse or neglect response procedures – When responding to a disclosure, information, or signs of symptoms of abuse, all relevant staff members of Lotus Compassionate care are responsible for adhering to the following procedures. Other staffs are required to inform relevant persons of signs and symptoms, information, or disclosure of abuse or neglect. Relevant staff members are:  Disabled Support Workers  Registered Psychologists  Social Workers  Case Workers  Youth Workers  Doctors  Nurses Abuse or neglect response procedures must be followed promptly (within 24 hours after obtaining suspicion of abuse or neglect). This is to ensure that the child or young person is not put into further risk of harm. a. Identify if there is reasonable suspicion or a belief on reasonable grounds A belief on reasonable grounds may include: i. A child or young person discloses that they have been abused ii. Any person telling you they believe someone has been abused (sometimes the child might be talking about themselves) iii. Physical indicators of abuse that lead you to think that the child has been abused. Examples of physical indicators, such are: • Non-accidental or unexplained injuries • Persistent neglect • Inadequate care and supervision iv. Behavioural signs of abuse lead you to believe that the child has been abused. Examples of behavioural indicators are: • Agressiveness • Self-destructive behaviour • Inadequate care and supervision v. Protective issues such as: • Family violence • Parental substance misuse • Psychiatric illness or intellectual disability that is impacting the child’s safety, stability or development b. Ensure the safety of the child (for children at immediate risk of harm). This is done by: i. Administering first aid ii. Finding urgent medical assistance to respond to immediate health or safety concerns iii. Calling police hotline if urgent police assistance is needed. c. Document the situation with information of the child involved i. Accurately record the risk-of-harm indicators and relevant circumstances, surrounding the risk of harm whether specific or general. This is to ensure information will be prepared when making a report. ii. Ask open and non-leading questions to the child at risk d. Make a report i. A report form for abuse or neglect must be duly accomplished by the reporter of the abuse or neglect, information that is needed for the creation of an effective report must be requested from assigned authority. ii. Any staff shall coordinate with the assigned authority to ensure report is properly handled and is effective. This coordination must be in the form of an e-mail to be sent to assigned authority. Assigned authority is the supervisor. iii. In the subject part of the email, put “request of information for suspicion of (abuse or neglect) – (first name of the child or young person) iv. In the email, staff must briefly explain the situation, and specify what information they will need to provide to assist in the creation of an effective report. v. The information needed for the creation of an effective report are: • Child or young person’s details o Complete name o Date of birth o Cultural background o Current address o Home phone number • Parent/carer’s details – where applicable, do one for each parent or carer o Complete name o Current address o Home phone number Name of person/s suspected to be responsible for abuse or neglect Details of incident o Risk-of-harm indicators o Circumstances surrounding the risk of harm vi. Information used in this report will be used in the creation of a mandatory report. vii. Details of the person who made the report are to be kept confidential and not be made available to the family of the child, or the person against whom the allegation has been made 1. Enumerate one sign and one symptom of abuse that were observed in the scenario. Signs of abuse are evidence that was observed by someone other than the person suffering from abuse. Symptoms of abuse are evidence that can only be observed by an individual who suffers from abuse. Sign       Symptom       2. Determine whether a protective issue is present in the scenario. Briefly explain your answer. Protective issues are issues that exist when the carer/parent is believed to be responsible for the abuse or neglect of the child; or where that parent/carer is unable or unwilling to protect the child from abuse or neglect. Is a protective issue present in this scenario? o YES o NO Briefly explain why you believe there is/is no protective issue.       3. Refer to Lotus Compassionate Care’s abuse or neglect response procedures and determine if the action done in Role Play Activity 1 of Scenario 4, asking open and non-leading questions, is in accordance with Lotus Compassionate Care’s abuse or neglect response procedures. Briefly explain your answer. Explanation must have details on how the action is within Lotus Compassionate Care’s abuse or neglect response procedures. Is the action done in accordance with Lotus Compassionate Care’s abuse or neglect response procedures? o YES o NO Explain why, or why not it is in accordance with Lotus Compassionate Care’s abuse or neglect response procedures.       4. Refer to Lotus Compassionate Care’s Policies and Procedures and determine if the action done, creating a record of a risk-of-harm indicator and a specific circumstance surrounding the risk of harm, is in accordance with Lotus Compassionate Care’s Policies. Briefly explain your answer. Is the action done in Question 4, creating a record of a risk-of-harm indicator and specific circumstance surrounding the risk of harm within your level of responsibility? o YES o NO Explain why, or why not it is within your level of responsibility.       5. Briefly explain how recording a risk-of-harm indicator and the specific circumstance surrounding the risk of harm was done in accordance with the children and young people protection legislation of your state or territory.       6. Briefly explain how recording relevant specific circumstances surrounding the risk of harm was done in accordance with the code of ethics for teachers of your state or territory.       7. Briefly explain how recording a risk-of-harm indicator and the specific circumstance was done in accordance with Lotus Compassionate Care’s service policies       8. Briefly explain how recording a risk-of-harm indicator and the specific circumstance was done in accordance with Lotus Compassionate Care’s procedures.       9. Determine if Harry is at risk of abuse. Briefly explain your answer. Explanation must include details on: Signs and symptoms that were observed Harry’s response on open and non-leading questions asked. Ensure that your explanation is consistent with the information from: Scenario 4 Video recording of role play. Is Harry at risk of abuse? o YES o NO Briefly explain your answer:       10. Refer to your work role in this scenario and the mandatory reporting requirements of your state or territory, determine if the situation requires for you to create a mandatory report. Briefly explain your answer. Explanation must be based on your interpretation of mandatory reporting requirements of their state or territory. Does it require the creation of a mandatory report? o YES o NO How is the answer consistent with your work role and mandatory reporting requirements?       11. Briefly explain how recording a risk-of-harm indicator and general circumstance was done in accordance with the child and young person protection legislation of your state or territory. (NSW)       12. Briefly explain how recording relevant a general circumstance surrounding the risk of harm was done in accordance with the code of ethics for health care workers of your state or territory. (NSW) 13. Briefly explain how recording a risk-of-harm indicator and general circumstance was done in accordance with Lotus Compassionate Care’s service policies.       14. Briefly explain how recording a risk-of-harm indicator and general circumstance was done in accordance with Lotus Compassionate Care’s procedures.       15. Refer to your state or territory’s child and young person protection legislation and determine if the act of creating a report is in accordance with the child and young person protection legislation of your state or territory. (NSW) Briefly explain why or why not. Is the action done in accordance with child and young person protection legislation of your state or territory? o YES o NO Explain if the action done in accordance with child and young person protection legislation of your state or territory?       16. Briefly explain how reporting risk-of-harm indicators, including the circumstances surrounding the risk of harm was done in accordance with Lotus Compassionate Care’s service policies. Explanation must be based on your interpretation of reviewed Lotus Compassionate Care’s policies 17. Briefly explain how reporting risk-of-harm indicators, including the circumstances surrounding the risk of harm was done in accordance with Lotus Compassionate Care’s service procedures. Explanation must be based on your interpretation of reviewed Lotus Compassionate Care’s procedures       State – nsw

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