hmgt 420 6381 Week 1 Discussions Ends Aug 20 Must post first. Week 1 Focus:

hmgt 420 6381 Week 1 Discussions Ends Aug 20 Must post first. Week 1 Focus: Health Organizations & Satisfaction Initial Posting Due: Saturday by 11:59pm EST of Week 1 Minimum Two Peer Replies Due: Tuesday by 11:59 pm EST of Week 1 Your post should be developed using appropriate references and citations for supportive evidence. Your post should also be formatted to the chosen style of communication. Review Discussion Articles: How to measure customer satisfaction: 4 key metrics Patient Satisfaction with Healthcare Services and the Techniques Used for its Assessment: A Systematic Literature Review and a Bibliometric Analysis Discussion Prompt: Identify a real healthcare organization (hospital) within the United States. Based on the available current patient satisfaction information and data, and structure of the organization, develop a justification and plan for one initiative directed to improve patient satisfaction with service delivery. The articles offered should only be used as reference points.

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