3. You are explaining a procedure to a patient/resident and their family. Which of the

3. You are explaining a procedure to a patient/resident and their family. Which of the following is NOT an example of effective communication? INCORRECT: a. OUsing clear and accurate communication skills in professional interactions with the interdisciplinary health care team. b. OIncreasing the amount of medical terminology used when teaching a patient/resident and family so they can start to learn the medical language. c. OIntroducing self to patient/resident and asking permission to participate in their care. d. O Documenting patient/resident assessment or observations, the care provided and the response to that care.

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