Although use of __?__ is a common management strategy when

13. A new term used to identify the person who communicates with either EMS callers and/or EMS practitioners is: a. communication liaison. b. phone operator. c. telecommunicator. d. emergency Communicator. 14. General radio procedures include: a. using codes whenever possible to shorten transmissions. b. giving the patient’s name so that the hospital can look up admission records. c. not waiting for confirmation that your message was received, to shorten transmission time. d. being concise to hold the attention of the person receiving your radio report. 15. The agency that regulates all nongovernmental communications in the United States is (the): a. FTC. b. NHTSA. C. FCC. d. DOT.

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