Case Scenario 1 Shireen is a coordinator
Case Scenario 1 Shireen is a coordinator at a Charitable aged care support service. She is new to the job role of coordinator but has had a wealth of experience in the aged care support industry. Shireen understands how important it is to establish links with relevant community service organisations as quickly as possible to be effective in her role. Shireen is pro-active in her role and asks her colleagues during her first staff meeting about the network meetings they have or may have attended over the last 18 months. After gathering information from colleagues Shireen decides to contact her local council community development officer to see if she can attend the monthly community services workers network. The local council community development officer informs her that this network has a membership of approximately 38 organisations. When Shireen attends the meeting, she introduces herself and what her current role is for the aged care support service and lets the group know she is new and keen to meet up informally with the organisations that make referrals to her aged care support service. During the meeting break time Shireen reviews information about these relevant services online so that she is familiar with their services and who the key people are in the service. After the meeting, several aged care workers introduce themselves to Shireen, welcome her to the network and give provide her with their business card details. Shireen feels the attendance at the meeting was very productive and she makes sure that she keeps the contact details in an accessible place for future use. Shireen makes phone contact with the aged care social worker from the local community health service to have an informal get together over a cup of coffee to discuss her role; the social worker also suggest Shireen view the ‘myagedcare’ website as new changes have just been introduced about service delivery. Shireen believes that to get a good indication of service availability for her client group she needs to talk to the relevant people such as; the social worker who will be a vital contact to give an overview of the services provided by the local community health service. Shireen also contacts the council’s community development worker after the network monthly meeting to request the contact detail list of key people from organisations within the network. She contacts several of the aged care workers by email using opened ended questions to promote discussion and to request a time for an informal meeting. Shireen needs to promote her aged care support services so she takes her current organisation’s brochures to all her meetings. After each meeting Shireen defines and documents the type and level of collaboration, and negotiation she requires with key people and relevant services. Shireen’s goal is to become an active member of the local aged care and community services networks as she knows that this will benefit her organisation, her clients and herself in providing positive outcomes and job satisfaction. Read Case Scenario 1 and provide a response to the following questions (Q1- 10) ⦠Why do you think Shireen identified networking and collaboration with relevant community service organisations as important to establish quickly for her to be able to do her job effectively? (Min 50 words) ⦠What are the principles of networking and collaboration that Shireen should know? (Min 25 words) ⦠List the different types of networking and collaborative practices that Shireen might use to establish herself in her new job? (Min 25 words) ⦠List the activities that Shireen did to establish active participation in relevant networks. (Min 100 words) ⦠List what Shireen did to develop ongoing collaboration strategies that will assist her in her new job role (Min 100 words) ⦠List 5 things Shireen can do while representing her organisation that will enable her to work collaboratively with other aged care workers. (Min 150 words) ⦠Discuss what Shireen should do to maintain active participation in the networks she has developed. (Min 25 words) ⦠Identify the benefits to Shireen, her clients and her organisation when she maintains active participation in relevant networks and collaborative partnerships. (Min 100 words) ⦠List the legal and ethical consideration for collaborative practice that Shireen should consider when attending meetings and signing any partnership agreements. (Min 25 words) ⦠Go to the MYAGED CARE video (see link below) and review the following information in the videos and list 3 ways that this organisation promotes a positive image in the promotional material. (Min 25 words) https://www.youtube.com/watch?v=Jqj5Gj2sWE4 https://www.youtube.com/watch?v=PQtsUgeLVWI Using the table below answer the following questions (PC4.4) ⦠What sort of image does this promotional material portray to the community? ⦠Are the videos user-friendly and do they have eye appeal? Explain your response. ⦠Could the language used in the material be easily understood by people with limited English or poor literacy? Explain your response. ⦠Are any groups stereotyped in this material? If so, how? SCIENCE HEALTH SCIENCE NURSING COMMUNITY CHC50215
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