FLA A medical surgical unit has implemented a policy change. The nurse manager has noticed

FLA A medical surgical unit has implemented a policy change. The nurse manager has noticed that one of the nurses, who has a history of being resistant to change, is not delivering care according to the new policy. Which of the following actions should the nurse manager take? O Ignore the resistance and allow peer pressure to facilitate a change in the nurse’s behavior. O Explain the importance and rationale of implementing the new policy to the nurse. O Encourage the nurse to verbalize the reasons for resistance to the change. O Indicate that there will be disciplinary consequences if the nurse does not implement the new policy.

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