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Hello, I’m Gabriel, I am male and 25 years old.

Case Scenario: Certified nursing assistant Barbara Sterndorf has difficulty working independently in her job at Pinehurst Care Home, an extended care facility. Barbara was raised by parents who were quite critical and she lacks self-confidence. She is afraid of making mistakes and only does exactly what she is directed to do by her supervisor, Carla Thomas. In spite of her self-doubts, Barbara always performs high-quality work and is well liked by the residents. However, Barbara does not go the extra mile nor does she offer to help train newly hired CNAs. Carla believes her to be well-trained and among the most competent CNAs on the staff and tells her this during Barbara’s performance evaluation. After the evaluation, Barbara thinks the only reason she was not offered a promotion was because of age discrimination, as she is one of the older employees on staff. (Mitchell and Haroun, p. 302). Question 1: Assess which of Barbara’s behaviors display professionalism and which display unprofessional behavior. Defend your answer using information from the textbook as well as outside research. Question 2: Compare the following two diagnostic services careers: cytotechnologist and clinical laboratory technician using the following factors. Level of training required Requirements for licensure, certification, or registration General salary expectations General job duties

 
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