https://www.healthleadersmedia.com/strategy/5-strategies-improve-patient-flow-and-drive-competitive-
https://www.healthleadersmedia.com/strategy/5-strategies-improve-patient-flow-and-drive-competitive-advantage According to the article, ‘strategies that the organization can use to survive, improve its performance and compete with other hospitals over the next five years are: to integrate all of the departments, hold all employees accountable for their performance’, In our organization we are starting to hold all employees accountable. For outcomes as well as for patient satisfaction. It is now part of their yearly evaluations to overall decrease patient harm events and increase patient satisfaction by 5 annually. How do you hold your staff accountable for harm events and for patient satisfaction? SCIENCE HEALTH SCIENCE NURSING HEALTHCARE HCS/451
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