Locate Professionalism and Civility in Nursing Practice

Locate Professionalism and Civility in Nursing Practice on the ATI website and select Resolving Conflict to Ensure Patient Safety (2 minutes). Choose Practice: Rio (8 minutes). The conversations will automatically play. Practice using evidence-based techniques to play the part of Alex using “I” statements, open-ended questions, and emphasizing shared interests to improve communication and working relationships. Use the virtual coach and thought bubbles to enhance learning. Once you have completed the practice, select “Feedback Summary: View Feedback on Communication Techniques.” Part 2: Reflective Questions How was patient safety compromised in the scenario? How successful was the CUS model in addressing the patient safety issue? How would you describe the experience? What went well? What would you again? What would you do differently? How might you apply what you have learned in your clinical practice? SCIENCE HEALTH SCIENCE NURSING

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