o what extent do supply-side factors such as healthcare provider
In your many years as a healthcare leader, you have seen your fair share of conflict across different healthcare settings. These conflicts are hard for leaders to manage and new leaders don’t always know about or understand the guidelines and laws that should help govern the decisions and actions of healthcare teams. You have been asked by the CEO of your healthcare organization to create a toolkit to guide less experienced leaders through Discrimination Your toolkit should include: A summary of your conflict specific to the healthcare setting The laws, regulations, and/or guidelines that govern acceptable behavior as it relates to your chosen conflict. There may be many! Select the 2-3 most relevant regulatory bodies and provide a short overview of the most important laws and guidelines. Here are some of the regulatory agencies that may provide guidance on your selected conflict: The Office of Civil Rights The Equal Employment Opportunity Commission The Centers for Medicare and Medicaid Services The Joint Commission OSHA State Medical Licensing Boards The Drug Enforcement Agency State Public Health Department (choose your current resident, or Colorado if you are outside the US) A plan to guide new leaders in managing these conflicts successfully. Include what you have learned in previous modules including stress/burnout management programs, decision-making models, conflict resolution and negotiation skills. A reference page with at least 4 other high-quality, credible sources used in your toolkit.
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