Program 2: Preparing Bemba Health Workforce for New HIV/AIDS Care

Identify a workflow issue you would like to explore. This should be a specific task about which you have sufficient content knowledge and access to describe and analyze in detail. Your workflow issue MUST be related to EHRs and be significantly tied to one or more meaningful use objectives. The workflow issue may be related to either the optimization of an existing EHR system or the implementation of an entirely new EHR system. If you do not have a professional scenario to use, you may create one or ask a colleague for ideas. Make a several page Gap Analysis Plan that addresses the following: Introduce the workflow issue you will be addressing in this Assessment. Explain how this workflow issue is tied to EHRs. Analyze the workflow issue with regard to the Institute of Medicine (IOM) six aims of care: patient-centered, timely, effective, efficient, equitable, and safe. List 2-3 goals you have set for your gap analysis and what you hope to accomplish by examining the workflow concern you selected. Describe your methods of data collection and the individuals you will observe, consult, and/or interview. Include any relevant narrative statements, checklists, interview questions, or other tools you commonly use to collect data in a workflow analysis. Explain how you will minimize disruption in the workflow during observations and how you will avoid bias as you conduct your gap analysis. Describe how you will record, quantify, and analyze the data you collect. Explain how you will establish baseline metrics to normalize data from different sources of information. Illustrate the current-state workflow. Your draft should include your preliminary knowledge about the primary steps and activities within your workflow. In addition, include swimlanes showing who is responsible for each step, and use the appropriate diagramming symbols within your draft. You may use Word or a tool of your choice to create your model, however, you must be able to copy/paste or otherwise embed the graphical model in your document submission. (Do not just provide a link to your model.) Support your plan by synthesizing and integrating at least several resources.

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