Q1. Explain each of the approaches in case management included
Q1. Explain each of the approaches in case management included in the table below. Approach Explanation Person-centred Evidence-based Holistic Inclusive Strength-based Q2. Explain two contemporary case management models and practices, highlighting their relevance in addressing complex needs. Q3. a. Outline the document that sets the standards for community service workers in Australia. b. Discuss in your own words the guideline that refers to the application of integrity in practice. Q4. Outline three services and resources available for case management and their potential impact on supporting individuals. Q5. Describe the components of a service delivery system and how they contribute to effective case management. Q6. Explain the funding processes and bodies involved in the provision of relevant services and resources for case management. Q7. Consider a case management program that focuses on providing support to homeless youth aged 16 to 24 in an urban community. These young individuals face a range of challenges that contribute to their homelessness, including family conflict, domestic violence, mental health issues, substance abuse, and a lack of stable support systems. The goal of the case management program is to address their immediate needs, empower them to transition out of homelessness, and foster their long-term stability and independence. Describe minimum three characteristics and needs of the identified population targeted by the case management process. Q8. Outline the nature and significance of the service setting in case management and its influence on service provision. Q9. Complete the following table explaining how each professional standard is impacted by the following aspects in case management. Consideration Cultural Diversity Boundaries Ethical dilemmas and decision making Conflict of interest Advocacy Professional development/ continuous learning Duty of care Voluntary assumption of risk Informed consent Principles of privacy, confidentiality, and disclosure Mandatory reporting Code of Ethics Q10. Complete the following tables explaining considerations and their application in case management. Consideration Explanation including its application in case management Duty of care Voluntary assumption of risk Informed consent Principles of privacy, confidentiality, and disclosure Mandatory reporting Code of Ethics Q11. Describe the documentation requirements and practices in case management and their role in maintaining accurate and comprehensive records. Q12. Read the scenario below and answer the questions that follow to demonstrate your knowledge of complex case management processes. You are working as a case manager at First Access. You have been assigned a client named Alex, who is facing multiple challenges in her life. Alex is a single parent, recently unemployed, and has limited access to affordable housing. She also struggles with mental health issues and have a history of substance abuse. Your role as a case manager is to support Alex in addressing her needs and improving their overall wellbeing. a. Describe the case management process and its key components. How would you apply this process to support Alex in their situation? b. Outline the factors that contribute to the complexity of Alex’s circumstances or needs. How would you assess and address these complexities in your case management approach? c. Explain the challenges associated with addressing a person’s needs when there is a complex range of issues involved, as in Alex’s case. How would you prioritise and address these issues effectively? d. Identify the benefits and challenges of involving multiple service providers in the case management process for a client like Alex. How would you coordinate and collaborate with these providers to ensure holistic support? e. Describe the factors that contribute to the longevity of a case management process for clients like Alex. How would you monitor and adapt the plan of action over time to meet their evolving needs and goals? f. Identify three resources and services available within the community that can support case management efforts. Q13. Read the scenario below and answer the questions that follow to demonstrate your knowledge of complex case management processes. You are a case manager working for First Access. One of your clients, John, is a 45-year-old man who has multiple health conditions, including diabetes and chronic pain. He is also facing housing and financial problems and has a history of alcohol and drug use. John’s family, particularly his wife, Sarah, is also struggling to cope with his needs and requires additional support. The currently available services in the community have been unable to fully meet John’s needs. a. Describe two factors contributing to John’s complex needs based on the scenario. b. Outline the collaboration requirements between service providers that can help address John’s complex needs effectively. c. Identify one need that may not be met by the currently available services and resources for John at First Access and how this may impact on his complex needs. d. Explain the importance of addressing Sarah’s needs as a family caregiver in John’s Case Management Plan and name the services available for her at First Access. e. Describe how John’s health conditions impact his overall complex needs and require specific attention in case management. f. Outline the potential impact of housing and financial problems on John’s complex needs. g. Identify two potential complications caused by use of alcohol and other drugs that contribute to John’s complex needs. Q14. Read the scenario below and answer the questions that follow to demonstrate your knowledge of complex case management processes. Sophia is a 35-year-old woman who seeks assistance from a case management agency. She has been experiencing multiple barriers that hinder her ability to meet her identified goals. Sophia has a history of trauma, struggles with mental health issues, and has limited access to affordable housing. Additionally, she recently lost her job due to a work-related accident and is facing financial difficulties. Sophia also acknowledges that she has been using alcohol as a coping mechanism to deal with her challenges. a. Identify and explain two barriers related to physical and mental health and wellbeing that Sophia may face in achieving her goals. b. How might the impacts of trauma act as a barrier for Sophia in meeting her identified goals? c. Discuss one legal or regulatory constraint that could hinder Sophia’s progress in case management. d. Explain how incidents or accidents in Sophia’s life might impede her ability to achieve her goals. e. Describe how cultural barriers could restrict Sophia’s capacity to meet her identified goals in case management. f. Discuss one potential service provider issue that Sophia might encounter and how it could hinder her progress. g. Identify one eligibility criterion that Sophia may need to meet in order to access certain resources or support services. h. Explain how housing issues could act as a barrier for Sophia in achieving her identified goals. i. Discuss the impact of financial problems on Sophia’s ability to meet her identified goals in case management. j. How might alcohol and drug use hinder Sophia’s progress and goal attainment in case management? k. Explain how health-related limitations could serve as a barrier for Sophia in meeting her identified goals.
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