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Scenario Two: A client who has a

Scenario Two: A client who has a hearing impairment has complained to you that she doesn’t understand her treatment plan that she received from the health professional as she doesn’t know and could not hear half of the words said by the professional. • What communication constraints do you think could be preventing client from understanding what is written in her treatment plan? • Role play how you would report this communication constraint to your supervisor • Discuss with your supervisor what strategies could you use to resolve this communication constrain? • Describe how you can address this communication concern with the health professional who wrote the program without creating tension or a conflict situation? Scenario Three: A client has complained to you that she thinks that the health professional she has been seeing is rude. She feels that he does not respect her as he is never willing to go overtime to answer her questions and she feels like the sessions are rushed. He is also not clear in explaining the treatment and plan of action. He seems to be distracted as he is on his phone during the sessions. • What communication constraints do you think could be preventing the client and the AHP from communicating effectively? • Role play how you would report this communication constraint to your supervisor • Discuss with your supervisor what strategies could be used to resolve this communication constrain? • Describe how you can raise this communication concern with the health professional who is treating this client without creating tension or a conflict situation? SCIENCE HEALTH SCIENCE NURSING CERTIFICAT NA

 
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