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Simon is the case manager for Terri,

Simon is the case manager for Terri, a person with complex support needs. Terri has multiple sclerosis (MS) and has recently been diagnosed with type 2 diabetes. Terri needs support with understanding and managing her diabetes and, as the MS progresses, she will require more care. It is Simon’s role to coordinate the delivery of services according to Terri’s individualised support plan. Lisa is Terri’s current support worker, but she does not have the skills to manage diabetes. She requires training in recording data, insulin use, managing blood sugar levels and managing any difficulties or issues. Lisa does have the skills required to care for the current stage of Terri’s MS; however, as the MS advances and Terri’s condition deteriorates and changes, Simon knows Lisa will require more training. Simon creates a training plan for Lisa and arranges for her to attend a workshop for disability support workers caring for people with diabetes. Simon also makes a note to access training for Lisa to enable her to provide care for Terri as her needs change. 1. Lisa needs new skills and needs development of the skills she holds. What are two tings Simon can do to make sure Lisa has the skills she needs for her role? SCIENCE HEALTH SCIENCE NURSING NURSING NSB105

 
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