The following scenario describes the case of Mrs Gina Goddard

List 4 factors that are considered to be the driving force for the expanding role of the medical assistant. List 9 clinical settings in which a medical assistant can find employment. List at least 4 other job titles that medical assistants have in the workplace. How were MAs trained prior to the 1950s? When was the MA role delineation chart developed? What is another word for practicum? What is included in the course content of the administrative MA? List the courses defined as MA general course content. What topics are taught in the MA clinical courses? What are the benefits of participating in the practicum experience? What is the highest educational level of an MA? List the two MA accrediting agencies. What is the purpose of the accrediting agency? Describe good written communication. How can an MA assist the patient in developing trust in him/her? List the factors that promote good health. What is CDC’s recommendation concerning finger nails? Why is manual dexterity important? Why is it necessary for an MA to be mobile, flexible, see well and hear well? What does it mean to have empathy? Why is it important to safeguard against emotionalism? How does an MA demonstrate respect toward the patient? Define competency and explain how it relates to an MA’s work habits. Explain what dependability looks like as an MA works in the medical facility. Define flexibility as it pertains to the function of the MA. Describe what it means for an MA to show initiative. Explain how a desire to learn is important in the advancing of the career of an MA. What traits would you expect to see in an MA who has professional intergrity? Define accountability and list the ways in which an MA is held accountable. Define ethics. What is the first certification for MAs and by whom? If a student has a felony charge on his/her record, can that individual sit the certification exam to be a certified MA? Are MAs required to be certified in order to work as an MA? What is the purpose of the AMT? When did the AMT establish the certification exam fo MAs? What courses would a student take in order to be prepared for the AMT MA certification exam? What competencies are included in the skill set of a CMA? What does NHA stand for and what do they do? What two routes are used to qualify for the NCET certification? What is the difference between certification and licensure? What is the purpose of a licensing body? Is licensing of medical professionals regulated by the state or by the federal government? What level of criminal charge is levied against a person who practices without a license? MAs are not licensed, so how are they able to perform the tasks of a licensed professional? In the state of California, would an MA, who has not passed the certification exam, be breaking the law if he/she performed allergy testing, venipuncture or give injections? Where can you find information on the scope of practice for MAs?

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