X. Do not use in pregnancy 5. A patient with
The release of information manager at Hope Hospital has received a request to obtain copies of an individual’s recent hospitalization for spousal abuse. Upon reviewing the request, the manager notices that the signature on the request does not look like the patient’s signature on the informed consent in the patient’s medical record. What would be the best course of action? • Ignore the request since you are pretty sure it is not legitimate. • Wait until the person comes in to pick up the material and ask the person to sign their name again for comparison purposes; if it looks the same, give them the record. • Copy the requested information and have it ready for pick up by the individual requesting the information. • Refer the request to the hospital’s medical identity theft committee to ascertain if this is indeed the patient requesting the information.
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