1. How can you ensure that you

1. How can you ensure that you maintain current knowledge of safe work practices (e.g.: workplace systems, equipment and processes) in your own work area? Part 1 Today (7th November 2021) at 10:02am, Ian White, a visitor to your workplace, tripped on a waste bin in the foyer. He has a cut on his left elbow which is bleeding and is complaining of a sore right knee. The receptionist, Pippa Holden, witnessed the event and provided first aid. Her contact details are 5/7 Honsy Dr, Bathurst NSW 2795, phone 02 7766 5543. Ian’s next of kin did not need to be contacted, however, he was encouraged to see a doctor due to his complaints of a sore right knee. The incident was reported to the service supervisor, Fred Smith. 2. Imagine that the case study scenario in Part 1 occurred today, on a normal day in your workplace. This event may be mild in comparison to others that occur in the workplace, however, these types of unexpected events can be stressful for the staff who observe and manage them. Describe how you would know if you were feeing stressed or fatigued by this or other workplace events. How would this feel in your body and mind? 3. If you experienced elevated levels of stress and/or fatigue over several work shifts, to whom would you report this and discuss with? Identify at least two (2) different pathways for accessing support.

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