3. Name three elements of paralanguages and briefly explain how each can impact communication. 4.

3. Name three elements of paralanguages and briefly explain how each can impact communication. 4. Why is it important to use a patient’s name? 5. Discuss the differences between the following statements: (A) “don’t eat than rich ice cream if it always gives you a stomachache.” (B) The lactose in ice cream and other dairy products may contribute to the stomach pain you often experience. ” 6. Describe the ways in which paraphrasing can enhance the patient-HCP relationship. 7. Why is it important to not interrupt the patient in the middle of his/her history? 8. Provide three examples of open-ended questions and explain why each is an open-ended question. 9. How would the use of paraphrasing apply to your field of study? Explain?

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