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For this task you will consider yourself as an employee at Sunnyside Community Centre. Your role is as a Community Support caseworker. In this role you meet with people to help them in planning the supports and strategies they may need to address issues in their life. These people may be referred to the centre from a range of health and community services. The centre runs a number of programs for Families, Youth and Community members that may be suitable for the people you meet with.
Programs offered at Sunnyside include:
Alcoholics Anonymous
Meditation Class
Yoga
Tai-Chi
Zumba Exercise classes
Drumming Circle Club
Healthy Body Healthy Mind gentle exercise class
Painting Class
Art Therapy
After school Care
Family counselling
CLIENT 1:
Carol is an 18 year old single secondary school graduate who has completed one year of university. Carol was a good student, hardworking and shy with several friends and dates occasionally. Carol has used cannabis at times. During her first year in university Carol began to experience auditory hallucinations and delusions. She began to act in bizarre ways and withdrew from people.
She was recently hospitalised for one month and was diagnosed with schizophrenia and dropped out of university. Carol lives with her parents and her two younger siblings. Her family are supportive of her emotionally and financially. Her mother. June, is her main carer and she has requested (with Carol’s approval) for Carol to be assessed for support.
CLIENT 2:
Juliette is a 38 – year-old mother of three children aged five, eight and ten years. She was divorced three years ago and since then her life has gone downhill. She drinks alcohol every day and takes drugs at parties. Her mother looks after her children when she is not there; however, she has warned she has almost had enough.
Juliette has recently developed anxiety attacks that cause her to hyperventilate and feel unable to move. She knows that her alcohol and drug use is starting to impact on her life. She has come to where you work for help and support.
CLIENT 3:
Paul is a 27 year old client with alcohol dependency and depression, who sometimes becomes violent when he has been drinking. Paul has recently lost his job and he is threatened with homelessness if he can’t get another job or financial assistance urgently. Paul’s drinking and depression began soon after his mother died the previous year and led to a breakup with his partner.
Prepare to Minimise Risk
1. As a person’s recovery progresses, issues may arise that create tension between themselves and those around them. If such tensions were to arise during a session, what are some conflict resolution skills that you could utilise to help resolve some of the issues? Describe the skill and prepare how you may be able to implement it when working with a client. Identify and describe a minimum of 2 skills.
2. Opening up discussions may also intensify feelings of hopelessness and at times a person may consider suicide as a way out. Prepare strategies to deal with any deterioration in wellbeing.
3. Some people may be reticent to enter a program to withdraw from drugs or alcohol because it has been their coping mechanism. Prepare how you might discuss issues related to their drug/alcohol use whilst also maintaining engagement and utilising motivational interviewing techniques.
A) Prepare information on alcohol and drug effects relevant to the pre-contemplative stage
B)Encourage someone to monitor their drug/alcohol use
C)Explore thoughts, feelings and concerns
D)Discuss healthy coping options to replace AOD use
4. If you are aware of potential violent behaviour from a person with who you are meeting, prepare some strategies you could use to deal with this behaviour and to keep yourself and other’s safe?
5. If a client tells you that they have stopped taking prescribed medication, consider how you would deal with this issue.
6. Prepare some strategies you could use in a crisis situation.
7. Part of your role is helping individuals evaluate the progress and effectiveness of the programs they have been involved in. Prepare to help a client review the services and strategies they have implemented.

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