As an office manager, you notice there’s a high rate of “no shows” for appointments at your practice

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Asked by JusticePower2558

As an office manager, you notice there’s a high rate of “no shows” for appointments at your practice. People often tell you they scheduled the appointment far in advance, and simply forgot to go. You decide it’s worth a try to improve this problem by sending reminders via text message.

Which change concept are you using?

a) Design Systems to Prevent Errors  

b) Optimize Inventory

c) Improve Work Flow

d) Manage Time

SCIENCE
HEALTH SCIENCE
NURSING
LEADERSHIP NUR 358

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