CHCAGE005 Provide support to people living with

CHCAGE005 Provide support to people living with dementia Case study Mila is a support worker at a care facility. Mila provides care to people who experience memory loss. Every day at work Mila faces new challenges as she tries her best to use the most appropriate communication strategies to meet each person’s individual needs. Some of the people Mila works with have severe dementia and can become distressed when spoken to. Other she cares for are not aware of anything that is going on around them – they are disorientated to the day, time, relationships and occasions. Sometimes they confuse the past and reality taking place around them. Mila has found that no single strategy works for everyone has unique communication needs. 6. What are some verbal communication factors that Mila should be aware of when communicating with people who have memory loss? 7. What are some non-verbal communication factors that Mila should be aware of when communicating with people who have memory loss? 8. What communication strategies could Mila use to remind people with dementia what day it is? 9. What communication strategies could Mila use to remind people with dementia what time it is? 10. What communication strategies could Mila use to remind people with dementia of relationships? 11. What communication strategies could Mila use to remind people with dementia of occasions? 12. What reality orientation strategies could Mila use with people with dementia? 13. What activities could Mila use to connect with people with dementia through frequent reminiscence?

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