Jacob, age 7, has just been admitted

Jacob, age 7, has just been admitted to the medical/surgical unit of the children’s hospital for a displaced fracture of the right femur as the result of being hit by a car. He is accompanied by his parents John and Lynda. As the nurse talks with Jacob and the family about how family-centered care is implemented at the hospital, he becomes concerned that the parents may not understand what he, the nurse, is trying to convey. On further inquiry, the nurse discovers that the parents did not complete high school and their ability to read is limited. (Learning Objectives 3 and 4) a. What is family-centered care and what can the nurse tell the parents about this approach to care? b. What are some verbal and nonverbal communication techniques the nurse can utilize with Jacob and his family? c. What is health literacy and what are some techniques the nurse can utilize to ensure that the family understands all aspects of Jacob’s care?

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