Q.1 A. If you were to explain

Q.1 A. If you were to explain the principles and practice of case management to someone, how would you explain this? Write what you would say in your explanation. B. Provide five example principles case managers use to guide their practice. Q.2 Provide a description for each of the following approaches to service delivery. Strength based Rights-based Person-centred Needs-based Q.3 A. If someone was going through change, how might you support them at each of the following stages of the transtheoretical model of change? Stage Supportive practice Pre-contemplation Contemplation Preparation Action Maintenance B. Think about a time you or someone you know experienced change in a behaviour or habit. Describe what occurred using the 5-stage process in Question 1. C. Provide five examples of ineffective approaches to behaviour change.

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