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The student must perform the following tasks in a care setting.  o The student must demonstrate they can work with clients to identify their interests, needs and rights 
The student is required to have real interactions with the colleagues, clients and their carers/families to  task. 
The student must collaborate, advocate and support each client. 

 

You are required to complete three (3) journals relating to your time on placement. Each journal should cover the following three topics; 

Working with a client to identify their interests, needs and rights 
Advocating for a client to achieve a particular outcome 
Supporting a client through the complaints process 

Using the templates provided, fill in the journal for each client 

 

 

 

 

 

 

 

 

 

 

Journal #1 

Client name: 

 

 

Strategies used to build a relationship with the client: 

 

 

 

 

 

 

 

 

 

List of client’s interests: 

 

 

 

 

 

 

 

 

 

 

 

What are the client’s needs? 

 

 

 

 

 

 

 

 

 

 

How did you identify the client’s immediate needs? 

 

 

 

 

 

 

 

 

Was the client aware of their rights? 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you confirm the clients understanding of their rights?  

 

 

 

 

 

 

 

 

 

 

How did you provide the client with information on their options to meet their needs and rights?   How did you help them choose their preferred option? 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the client able to advocate for themselves?  If not, what strategies did you implement to assist the client in advocacy? 

 

 

 

 

 

 

 

 

 

 

 

 

How did you identify any potential barriers, risks or potential risks for the client? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Who did you consult with about the interests, needs and rights of the client to ensure reasonable outcomes were achieved? 

 

 

 

 

How did you maintain the confidentiality and privacy of the client and apply appropriate practices to ensure minimal harm to clients, yourself and others? 

 

What was your discussion with the client regarding the organisational and legal complaints 

mechanisms, how they may lodge a complaint and support you would provide to monitor the process? 

 

How did you follow up to ensure the client’s preferences were being met? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you obtain feedback for improvement? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Journal #2 

Client name: 

 

 

Strategies used to build a relationship with the client: 

 

 

 

 

 

 

 

 

 

List of client’s interests: 

 

 

 

 

 

 

 

 

 

 

 

What are the client’s needs? 

 

 

 

 

 

 

 

 

 

 

How did you identify the client’s immediate needs? 

 

 

 

 

 

 

 

 

Was the client aware of their rights? 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you confirm the clients understanding of their rights? 

 

 

 

 

 

 

 

 

 

 

How did you provide the client with information on their options to meet their needs and rights?   How did you help them choose their preferred option? 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the client able to advocate for themselves?  If not, what strategies did you implement to assist the client in advocacy? 

 

 

 

 

 

 

 

 

 

 

 

 

How did you identify any potential barriers, risks or potential risks for the client? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Who did you consult with about the interests, needs and rights of the client to ensure reasonable outcomes were achieved? 

 

 

 

 

How did you maintain the confidentiality and privacy of the client and apply appropriate practices to ensure minimal harm to clients, yourself and others? 

 

What was your discussion with the client regarding the organisational and legal complaints 

mechanisms, how they may lodge a complaint and support you would provide to monitor the process? 

 

 

How did you follow up to ensure the client’s preferences were being met? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you obtain feedback for improvement? 

 

 

 

 

 

 

 

 

 

 

Assessor Comments 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Journal #3 

Client name: 

 

 

Strategies used to build a relationship with the client: 

 

 

 

 

 

 

 

 

 

List of client’s interests: 

 

 

 

 

 

 

 

 

 

 

 

What are the client’s needs? 

 

 

 

 

 

 

 

 

 

 

How did you identify the client’s immediate needs? 

 

 

 

 

 

 

 

 

 

Was the client aware of their rights? 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you confirm the clients understanding of their rights? 

 

 

 

 

 

 

 

 

 

 

How did you provide the client with information on their options to meet their needs and rights?   How did you help them choose their preferred option? 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the client able to advocate for themselves?  If not, what strategies did you implement to assist the client in advocacy? 

 

 

 

 

 

 

 

 

 

 

 

 

How did you identify any potential barriers, risks or potential risks for the client? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Who did you consult with about the interests, needs and rights of the client to ensure reasonable outcomes were achieved? 

 

 

 

 

How did you maintain the confidentiality and privacy of the client and apply appropriate practices to ensure minimal harm to clients, yourself and others? 

 

What was your discussion with the client regarding the organisational and legal complaints mechanisms, how they may lodge a complaint and support you would provide to monitor the process? 

 

How did you follow up to ensure the client’s preferences were being met? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How did you obtain feedback for improvement? 

 

 

 

 

 

 

 

 

 

 

SCIENCE
HEALTH SCIENCE
NURSING

 

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