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1) Name one way that person-centredness upholds people’s rights and needs. 

2) Name one strategy you can use to uphold people’s rights. 

3) Name one strategy you can use to uphold people’s needs. 

 

 Case study 2 to answet 4-6

Read the case study, then answer the questions that follow. Fleur is working with Andrew, an Indigenous man who has strong ties to his Aboriginal community. She provides support and assistance, including driving Andrew to his various appointments. Andrew’s aunt has just passed away, and Fleur knows a little about Andrew’s cultural needs, including that his community has specific ways of grieving and ways of referring to deceased persons. To ensure she respects Andrew’s needs and avoids causing offence, Fleur undertakes some research to learn more about his culture. She researches

online and contacts a local community Elder, who explains the funeral processes involved and explains that their community does not use the name of deceased person or show any photos of them. Thanking the Elder for this information, Fleur contacts Andrew to find out what he needs at this time, without using his aunt’s name. Andrew tells her that he needs to attend several ceremonies and family gatherings, some of which would be inappropriate for her to attend, as they are for men only. Fleur arranges with a coworker to assist in these instances and supports Andrew in his grief in a culturally appropriate way. She is grateful for what she’s learnt and uses this to adapt her work practices in other areas. 

4) Name one way to identify a person’s cultural needs. 

5) In adjusting your work approaches to uphold people’s cultural needs, what skills does this allow you to develop? 

6) Name one way to uphold a person’s cultural needs. 

7) Name two breaches of human rights that you may identify when working with people with disabilities

8) What are two sources of information that you need to follow to respond and report human rights breaches appropriately?

 9) Name two skills you will need while reporting human rights breaches. 

 10) Name two common indicators of abuse. 

11) Name two types of abuse or neglect. 

12) What are two types of information that need to be included in any report of abuse or neglect

 

 

Topic 3-Facilitate choice and self-determination

 

13) Name one way to facilitate self-determination in people with disabilities. 

14) Name two types of conditions that may require support services. 

15) What is one reason why people need to be at the centre of decision-making regarding their care? 

16) What are two characteristics of options for action that you should provide each person with support needs? 

17) Name two ways to facilitate effective discussions with people and others about options for action. 

18) Name three members of a person’s team who may assist in providing person centred services

 

 

Case study to answer 19-21

Read the case study, then answer the questions that follow. During her meeting with Tranh and his family, Siobhan facilitates Tranh’s communication by using her active listening skills. She listens carefully to what Tranh, his daughter and son-in-law all say and at natural intervals, repeats what she has heard to help them all clarify what has been said. When Tranh’s daughter becomes visibly distressed at the notion of her father entering residential care, Siobhan verbally acknowledges her distress and supports her communication. As the meeting progresses, Tranh’s speech becomes more slurred, which Siobhan knows is an indication that he is growing tired. She suggests that everyone takes a break and asks Tranh if he would like to use his tablet for communication. Tranh nods and Siobhan sets up the program to help Tranh communicate effectively using less physical effort. 

19) Name two ways you can assist a person with a disability to communicate their personal goals. 

20) Name two ways nonverbal communication can be used to assist people to communicate their personal goals. 

21) What are two aspects of good oral communication

 

22) Name two ways that support workers can foster empowerment in people with disabilities. 

23) Name two strategies that promote empowerment. 

24) What are two rights that people have that support their empowerment? 

 

 24) Name one way you can ensure that a person understands a decision that is being made on their behalf. 

25) Name one way you can assist people to be more comfortable with decisions made on their behalf

26) What is one reason why you need to document the person’s responses when assisting them to feel comfortable about decisions made on their behalf?

 

27) Name two ways you can assist people to access an advocacy service.

28) Name two ways to assist people to access internal complaint mechanisms in your organisation. 

29) What are two rights that are upheld by assisting people to make complaints

SCIENCE
HEALTH SCIENCE
NURSING
HEALTH ADM CHCDIV001

 
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