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You are employed by a medium sized organisation that provides…

 

 

You are employed by a medium sized organisation that provides support services to a range of clients. Recently all your documentation and processes have moved to using digital form. As part of continuous improvement, you have identified that there is no information in your organisation’s communication policies and procedures about using digital media. 

Your supervisor has asked you to create an information sheet in a word document to inform all employees about the workplace policies and procedures in relation to: 

a) The five (5) key points for effective communication,

b) Rules around policies and procedures in relation to using digital media. This includes web usage, emails, social media, podcast and videos, tablets and applications, newsletters, and broadcasts and intranet

c) To gather information on whether your strategies were effective or not, you might want to gather feedback from your supervisor and other stakeholders. Identify three (3) criteria you could use to create a feedback form.

 

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