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1. What is the aim of the Communicating for Safety Standard as outlined in the National Safety and Quality Health Service (NSQHS) Standards?
 

2.  What is the purpose of the Congress of Aboriginal and Torres Strait Islander Nurses and Midwives (CATSINaM)?

 Scenario 1 (Mr Barney). Relates to questions 3 – 14
Mr Allen Barney is an 82-year-old man of Aboriginal and Torres Strait Islander decent, living in Queensland. He has been diagnosed with Alzheimer’s disease, and right-sided weakness and impaired thought processes (cognitive impairment) from a Cerebral Vascular Accident (Stroke).
He mainly speaks Aboriginal English but can speak and understand general English reasonably well.
He is partially deaf and wears hearing aids in both ears, he also has low vision and wears glasses. 
He previously lived at home with his wife. However, due to a deterioration in his condition he has recently been admitted to Parklands Nursing Home as his wife was struggling to look after him.
Allen has a son called Michael who lives interstate.
Mr Barney is reviewed regularly at the facility by his treating Doctor and Physiotherapist.

3.  Provide three (3) systems or process the Communication for Safety Standard outlines to ensure effective communication during Mr Barney’s care. 

 

4.  Provide three (3) principles relating to cultural safety that you can apply to the care of Mr Barney.
 

5.  Outline three (3) strategies you can use to ensure that your communication with Mr Barney is culturally appropriate.
 

Scenario 1 (Mr Barney) continued:
Mrs Barney speaks Aboriginal English, she indicates through her communication with staff that she feels a little confused as to what is happening with her husband’s ongoing care and health issues and would like to arrange a meeting to discuss this.
To assist with this meeting and to ensure cultural safety, Mrs barney would like the local Aboriginal Liaison person ( interpreter) to attend the meeting to help with communicating medical terminology.

6a.  Provide information on where you would find access to an Aboriginal Hospital Liaison Officer located in Queensland, and state one (1) ways they support families. 

 

6b.  Provide three (3) guidelines that can be used for non – English or limited -English speaking clients when there is an interpreter available.

 

7.  How can you make Mr Barney feel comfortable, using appropriate verbal and non-verbal communication? Answer the questions below.
a. Discuss two (2) non-verbal communication skills that would be appropriate to use with Mr Barney?

b. Discuss two (2) verbal communication skills that would be appropriate to use with Mr Barney.

8.  Discuss two (2) ways you can use communication to foster trust from Mr Barney. 

 

9.  Discuss two (2) ways you can safeguard Mr Barney’s privacy and confidentially? 

 

10.  Answer the following questions:
a. Provide three (3) ways you can facilitate communicate for Mr Barney in regards to his cognitive and physical impairment. 
 

b. Provide three (3) ways communication with Mr Barney may be inhibited due to his cognitive and physical impairment. 

11.  List three (3) strategies you may use to aid communication with Mr Barney in regards to his vision and hearing impairments.

 

12.  Discuss two (2) ways self-reflection can help develop effective communication skills between you and Mr Barney. 

 

13.  Discuss three (3) ways you can create an environment that aids therapeutic communication for Mr Barney as well as other clients. 
 

14.  Discuss two (2) benefits of Social Conversation that you can use to get to know Mr Barney and other clients better.

SCIENCE
HEALTH SCIENCE
NURSING
NUR HLTENN036

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