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1. What is the relationship between the admitting department in a hospital and patient flow?

2. What is another name for the business office?

3. As a clinical secretary, whom would you report to on a patient-care unit? What are this person’s
other responsibilities?

4. Briefly describe the differences between a registered nurse and a registered/licensed practical
nurse.

5. Differentiate between the clerical and communication duties of the clinical secretary. Give four
examples of each.

6. What is meant by the phrase scope of practice?

7. What are a clinical secretary’s responsibilities concerning equipment kept at the nurses’
station?

8. Identify three actions you could take to keep echarts confidential.

9. What steps are you to take if a patient threatens to leave the hospital without permission?

10. How would you respond if a patient suffers from cardiac arrest?

SCIENCE
HEALTH SCIENCE
NURSING
NURS 209