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Module 2: Collaboration Café (graded)

 

Please watch the video from Sue Sheridan in which she describes medical errors that happened to her family that resulted in negative outcomes, and then answer the questions below.

 

https://www.ahrq.gov/teamstepps/instructor/videos/ts_Sue_Sheridan/Sue_Sheridan-400-300.html

 

Communication is such a basic concept, yet it is difficult for most of us to master. Describe a time when a patient error occurred in your clinical setting as a result of poor communication.

 

What was the cause of the communication error?
What were your reactions and/or feelings to this error?
What could be a possible solution to the problem to prevent this from happening again?
SCIENCE
HEALTH SCIENCE
NURSING
NR 527

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