solved

Antonis is an 80year old Greek man living in supported accommodation. Antonis is generally very friendly with staff and has a good rapport with support workers. Latley several staff me members have found Antonis to be particularly gruff and unwelcoming. He even raised his voice at one staff member who was helping him shower. Edith his supervisor organises for the assessment team to observe Antonis in his environment and make an assessment. The assessment demonstrates that Antonis may have had a minor stroke which has affected Antonis memory and moods. What issues might be affecting communication between staff and Antonis? How could staff address these issues to improve the situation

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