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This week’s reading discusses methods for evaluating cultural competency trainings and highlights focus groups as a method of collecting valuable information.
Imagine you are a hospital administrator for a hospital located in New York City. Respond to the following questions:
-What is the importance of gathering feedback and data from the variety of patients and clients utilizing services at your facility?
-What method would you use to attempt to assemble a representative sample of patients and clients to participate in a focus group?
-What types of questions would be presented to these participants?
-What are the pros and cons of this type of data collection method?

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