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Part IV: Demonstrate sensitivity in managing appointments for patients with urgent concerns.
Dr. Smith has an engagement for this day and needs to leave the office by 4PM. His schedule is pretty 
booked. A patient, Rachel Delgado, #347-919-0990, who was recently diagnosed with a serious 
condition, calls, very anxious and crying, stating she needs to see the physician today. It is Friday and 
she cannot go the weekend without meeting with him and discussing some of her concerns about her 
upcoming treatment. Please discuss in a well-written paragraph, how you would handle this situation 
and your rationale for doing so. If you would schedule the patient, please be sure to include her name 
and number in the appointment schedule for Dr. Smith.

SCIENCE
HEALTH SCIENCE
NURSING
AH 1001

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