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As a MAA, you will need to be careful on the words you use when communicating with patients or their family. For example, providing false hope of recovery or implying that the physician may be able to cure a patient can cause problems. We can never guarantee anything will come out fine when a patient is going into surgery as we do not know what can happen or might come up. The doctors can tell us that we are good hands and they have done the procedure a million times, but still cannot tell us 100% that we will be fine. In this week’s discussion you will: Do you think it is unethical to provide false hope? What can you say to a patient to help relieve stress or worry? Where do you think the line starts that it becomes offering false hope?

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