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Case study 3 Read the case study, then answer the questions that follow. 

Mandy is a young woman who has sustained spinal injury after she fell from a horse she was riding in an equestrian event. As a result of the injury, Mandy uses a wheelchair for mobility, needs assistance to transfer into the wheelchair and requires personal care. Mandy’s regular care worker is unwell and needs a substantial time off of work. A new care worker Wendy is filling in. Wendy transfers Mandy from her bed to the wheelchair using a

sling and it hurts Mandy’s back. Mandy tells Wendy she doesn’t feel safe the way she lifts her. Wendy talks to her manager Bill about Mandy’s comments and tells him that she has not used the mobility equipment before and doesn’t feel confident transferring Mandy on her own. Wendy also reports that Mandy appeared to be wheezing and appeared to be shaky. Bill checks Mandy’s care plan and notices that it does not include these issues.

17. 1) What are two things Bill should do to ensure that Wendy has the appropriate skills to do the task required? 

 17.2) What are two things Bill could do to ensure Mandy’s changing care needs are met? 

 

Case study 4 

Read the case study, then answer the questions that follow. Charlotte is 10 years old and has cystic fibrosis. When she was younger, she required full time supervision and specific care support her physical and dietary needs. Charlotte progressed to a three-monthly care plan; however, there have recent been changes to her health. Charlotte’s health has suddenly deteriorated, and she now requires daily medical care supervision and feeding assistance. Her case manager, James, realizes that Charlotte’s care plan requires significant adjustment, as she now requires specialist care and a higher level of support.

1.1.)What two things could James do to manager the change to Charlotte’s care plan to ensure she receives the appropriate level of care

1.2) What is the key indicator that Charlotte’s care requirements are no longer being met in her current care plan? 

 

2.) List two ways you can support stakeholders to fulfil their responsibilities in the care plan. 

3) What are three important aspects that must be adhered to when sharing information between stakeholders? 

4) What is one reason you would seek feedback from a key stakeholder about a person’s individualised support plan? 

5) You are working with a person who has a mental illness. List three stakeholders who may be involved in providing feedback for their support plan

6) Why is it so important to seek feedback from the person receiving support in relation to their care plan? 

 7) If the person in care is unable to provide feedback themselves, what is one way that feedback can be provided? 

8) List two people you can consult with if health goals are not being met. 

9) Lisa is a person with complex needs. Recently her mobility has diminished, and she is unable to meet her goal of maintaining her own personal care. List two professionals you could seek advice from. 

Case study 5

 Read the case study, then answer the questions that follow. Tuyet is a recreation worker who has just spent an afternoon with a Carmen, a person receiving support, during a recreation program. Tuyet’s position description says her primary role is to work directly with clients supporting them in their chosen recreation activities, as listed in their support plans. Tuyet reports to Jenny, a team leader, who is responsible for developing the program; administering and managing services; and liaising and consulting with the people who use

the program. Jenny works three days a week and is not in the office today. Jenny has written a program guidelines document that outlines the procedures for carrying out all the administrative and managerial tasks. The guidelines state that Jenny, as manager, is responsible for revising support plans. Tuyet believes that Carmen’s plan does not reflect her current needs, abilities and service provisions. She thinks Carmen is more capable than her plan suggests and that she does not need the level of support she is currently receiving. As Jenni is not in the office today. Tuyet goes back to the office and downloads Carmen’s current support plan herself. She reads through it and highlights some sections she thinks are no longer current. She then drafts some new content and spends time editing it carefully to make sure it is grammatically correct. She types up a new edition of the plan and photocopies it, leaving a copy of the old and new plans stapled together in Carmen’s file in the filing cabinet. She attaches a post-it note to the front to remind herself that she has made the changes and so she remembers to tell the Carmen what she has changed when she sees her next. The changes she has made include reducing Carmen’s support hours and reallocating them to another person on the program who she thinks has higher support needs.

10.1) What is one thing Tuyet has done well? 

10.2) What are three things Tuyet has done incorrectly? 

10.3) What should Tuyet have done differently

 

 

REFFERRENT

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TOPIC 3
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TOPIC 3
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UNIT
RELEASE
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CHCDIS010
PROVIDE
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others WAIT
RELEASE
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TOPIC 4
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TOPIC 4
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SCIENCE
HEALTH SCIENCE
NURSING
CHCMGT 001

 
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